1. Who we are
Motivational Mayhem is a fitness and nutrition coaching app available at motivationalmayhem.app and as the Motivational Mayhem app for iPhone and Android. This policy covers all of them. If you have a question about your data, contact us and we will answer.
2. What we collect
Account details: your name, email address and password (stored only as an encrypted hash). Fitness profile: age, height, weight, goal, experience, available equipment and training days, which you enter during setup. Training data: workouts, sets, reps, weights, session times, streaks, points and notes. Nutrition data: meals and foods you log, calories and macros, barcodes you scan and photos you take of meals. Coaching data: the messages you exchange with your coach and the AI coach. Billing data: your membership plan, renewal dates and payment records — card numbers are handled by our payment provider and never reach us. Technical data: app version, device type, and pages visited, used to keep the service working and to count sign-ups and upgrades.
3. Why we use it
To create and adapt your training program and nutrition targets, to show your history and progress, to answer your coaching questions with advice based on your real numbers, to run your membership and send renewal reminders and weekly summaries, to keep accounts secure and to fix faults. We do not sell your data and we do not use it for advertising.
4. Camera and photos
The camera is used only when you choose to scan a barcode or photograph a meal. A meal photo is sent for automatic nutrition analysis so the food can be logged; barcode scans are matched against a food database. We do not access your photo library in the background, and the camera is never used unless you open a scanner yourself.
5. Health and sensitive data
Your weight, body measurements and nutrition logs are health-related information. We treat them as confidential, use them only to run your training and nutrition features, and never share them for marketing. We do not read from or write to Apple Health or Google Health Connect.
6. Who we share it with
Only the service providers needed to run the app: our hosting and database provider (which stores your account and training data), our payment provider (for memberships bought on the website), Apple or Google (for memberships bought inside the app), our email provider (for reminders and summaries), and the AI provider that generates coaching replies and analyses meal photos. Each receives only what that task requires, and none may use your data for their own purposes. We may also disclose data where the law requires it.
7. Automated coaching
Program suggestions and coaching replies are produced in part by automated systems using the data described above. They are general fitness guidance, not medical advice. Your coach never changes your program without you confirming the change first, and every change is recorded so it can be reversed.
8. How long we keep it
We keep your data for as long as your account is open, so your history and progress stay intact. Payment and invoice records are kept for as long as tax and accounting law requires. When you delete your account, your training, nutrition, coaching and profile data are permanently removed.
9. Deleting your account
You can delete your account at any time from your Profile page inside the app or on the website. Deleting cancels any active membership bought on the website, permanently erases your workouts, sets, sessions, programs, nutrition logs, coaching messages, points and profile, and removes your login. This cannot be undone, so export anything you want to keep first. Memberships bought through the App Store or Google Play must also be cancelled in your store subscription settings.
10. Your rights
You can ask for a copy of your data, correct anything inaccurate, object to how we use it, or have it deleted. Most of this you can do yourself in the app; for anything else, contact us and we will respond within 30 days. Depending on where you live you may also have the right to complain to your local data protection authority.
11. Security and storage
Data is encrypted in transit, access is restricted to your own account by server-side rules, and staff access is limited to what is needed for support. Your data may be stored and processed on servers outside your country, protected by appropriate safeguards.
12. Children
Motivational Mayhem is not for children. You must be at least 16 to create an account. If we learn that an account belongs to someone younger, we will delete it.
13. Changes to this policy
If we update this policy we will change the date below and, for material changes, tell you in the app or by email.
Last updated 30 September 2026. Questions about your data? Contact us.